Refund Policy

Last updated: January 2026

1. Transaction Model

TravelHub operates as a meta-search engine and affiliate partner. We do not process payments directly on our platform. All financial transactions happen on our partner websites (e.g., Booking.com, Cleartrip, WayAway, Uber).

2. Refund Requests

Since TravelHub does not collect your payment, we cannot issue refunds directly. Refund requests must be directed to the specific provider where you completed your booking.

3. How to Find Your Provider

• Flights: Check your email confirmation from WayAway or the specific airline.
• Hotels: Refer to your Booking.com or Agoda confirmation email.
• Trains: Visit Cleartrip Support or IRCTC directly.

4. Our Role

While we cannot process refunds, our support team is happy to help you identify which partner holds your booking and provide you with their direct priority contact channels.